One thing about PBX telephone system or Private Branch Exchange telephone system that you should know of is the fact that it had a really fascinating history, starting from the early days telephone operators in the form of switchboards to the sophisticated and highly capable digital internet PBX at present. As time goes on, innovations will continue to move forward as well and today, it is safe to say that telephone systems are starting to become more technologically advanced, particularly with the new features being added everytime. These days, you will surely observe the rise in the number of subscribers not only making calls, but also sending and receiving voicemails, emails and faxes as well, through their phones or with any device they have using the internet.
If you are going to ask us about how the telephone system was in the past, all we can say that it was really done in a primitive way where operators are connecting callers by means of using different types of extensions through switchboards as well as cords. PBX is not only a term that stands for Private Branch Extension, it is also a term that represents a range of devices with capabilities that are different. There is another thing that we want you to know about PBX telephone system such as the fact that it essentially refers to a business telephone system that involves many lines that are connecting internally (through extensions) and externally as well, using an external public telecom network.
It has been said that the primary reason why PBX telephone system is to route incoming calls to the right and correct extensions inside the office premise and to share group of phone or trunk lines as well between extensions too. Albeit the fact that the guiding principles behind the operation of a PBX telephone system has remained unchanging all these time, the technologies that are behind it evolved in a tremendous manner over the past years, leading to the reduction of operating costs and simplifying the operational process as well.
Aside from what we have stated above, there are other things that you must be aware of regarding PBX such as the fact that it has now become synonymous to Private Automated Branch Exchange and also, to Electronic Private Automated Branch Exchange or EPABX. There are several benefits that we want you to be aware of regarding the use of PBX like how it can handle tons of phone lines in or even out of specific locations and also, it is considered as something similar to a central office exchange, though it is much smaller and privately owned as well. All in all, PBX telephone system is a great addition to the goodness of your business.